Impatiently waiting for many things today...
Posted
Monday, August 03, 2009 2:27 PM
So we made an opening offer on our hopeful new home on Saturday night/Sunday morning. We are dancing around our house and answering every phone call, even the obvious soliciters. Neither of us are good at waiting, and this seems to be the hardest wait yet! So that's wait number one...
Wait number two comes with a rant, and I apologize for that in advance. My poor cellphone is dying. Last week on Monday I went to verizon because the phone would not even turn on, after an hours long wait the man called me from line and told me to purchase a new battery. Of coarse, there was none of my battery in stock, and I waited for it to come in the mail until Friday afternoon. I missed so many phone calls and emails!!! When I finally got the new battery, it was not charging! Mu husband has the same phone and had no trouble charging the battery that way, so that's what we have been doing for about 48 hours now. This morning I went back to my local store, saw the same man and asked him to look at my phone again and to refund me the money for the battery since it obviously was not the problem. The man said it's a phone issue, but again I need a replacement phone and he had none in stock. He said I may get it anywhere in the next three weeks! THEN, he wouldn't refund the money in his store, he said no where in the entire store was there cash. Since I had paid in cash they had to refund in cash. He told me to come back later or go to another store! I asked him how in a retail store there could be no cash? I let him tell me stories for a few minutes before I felt the snap internally and told him I had worked retail as a manager for a few years and explained how customer service worked and how the return system did as well. He still refused to return me the money... so I went further up the road to the next store, which is 45 minutes away. They returned the money immediately and were apologetic about the ordeal I had been through. I still have to wait forever to get my phone, but at least I have my cash again!
We also had a few few minor issues with the IL's this weekend, but they're the regular mess. I know when I go there for my weekly visit to expect some type of drama form them, so I can deal with that. I need some good news! C'mon realtor and get back to us with happiness!!!!