Thursday, March 15, 2007 3:28 PM

Community Q&A

by Katie

Heather is on vacay (Aruba -- I'm so jealous!) so I thought I'd post for her. Since I know we're still having trouble with the new community, I want to use  this post to answer some questions I've seen some of you asking.

 What was wrong with the old system? Nothing really, but this format is so much better and more advanced (okay, well it will be once we fix some bugs).  Remember how only a few of you could figure out how to insert pictures into the blog? And once you did, it often messed up the entire right hand sidebar? That problem doesn't exist anymore. That's just one example of why this new system is so great -- and will be even better.

Can you still use the old blog system? Yes, and we know many of you are, but eventually that style of blog won't exist and your old blogs will be transfered over to the new system.

 What happened to my old posts and comments when transfering to the new system? We know a lot of these got lost and we are going to recover as much of them as possible. The blog entries should be no problem. The only things that won't transfer over are the comments left by random users who don't have accounts. In this system, you must have an account and username to comment on someone's blog.

What are the benefits to this new format? There are so many. It's so much easier to type in, to post pictures, to give links, to write longer posts. It's more secure -- so annonymous people aren't leaving shady comments. And the best part is that it is an expanded community format. You can pretty much make scrapbooks of all your favorite Nestie things (wedding, house, pets, vacations, etc) and choose to share them with your online friends (or keep them private). So that bio any of you had trouble with is a lot easier to build! 

 How can you read the recently posted blogs? Go to http://community.thenest.com/cs/ks/blogs/ or a shortcut: TheNest.com/blogs

This can also be found by going to the Talk page (TheNest.com/Talk) and clicking on the button directly under [the nest] logo that says Blogs.

Here, you will find all the most recently updated blogs, including a Next Page link that will keep you scrolling.

Where did the message board search go? Click on a board or a post and you'll see it at the bottom of the page.

Will we separate The Knot blogs from The Nest blogs? Yes!! How annoying is it to see all this wedding talk?? I'm with you on this one -- this is changing.

How can you find a friend or keep track of friends' blogs? Here's what you do: To find a friend, click on the tourquoise "My Nest" tab. This is to the right of [the nest] logo on the link I gave above. 

This is where you'll find your profile (if you need help creating a profile, see the next question). Here, you'll find a link called "My Friends" -- it's in smaller print, directly under the Living tab. Click on My Friends.

Type in one friend's username at a time. Her picture should pop up (or a girl icon) and check the box that says "Add to Friends." Do this until you've added all your Nestie friends. Their icons will appear in your My Nest profile so you can check in on them regularly

 To save a blog as a favorite: If you're reading a new blog and want to make it a favorite, click on the link that says "Add Weblog as a Favorite" at the top of the page, to the right of the blog's name.

 If you like one of your friend's blogs, click on her public profile (her name) and scroll to the bottom of the page. You will see a heading that says: My blog. Click on her blog and then click on the link that says "Add Weblog as a Favorite."

The list of your favorite blogs will be kept in your profile, in the My Blog area (there's a sub-heading that says "Favorite Blogs").

 How do you create a profile? The coolest part (in my mind) about the Profile tool is creating photo albums. Think of this as an advanced bio.

Click on My Nest. Directly under the My Nest tab is a row of smaller links you should play with. Start with "My Profile" and you can make sure your info is correct and add anything you want.

When that's done, click on "My Photos."

You will see a link next to your username that says "Add Photo." Click on that.

On this page, go over to the left hand side, and click on Common Tasks >> Publish New Photo.

Upload your photo and then tag it as the name of the album you want to create.

Keep in mind that every tag you write creates a new album -- so you might want to keep your tags general, like "Wedding" instead of "cutting the cake" unless you want a whole album on cutting the cake (which you might).

 Then you can write a caption for the photo, credit your photog, and hit Save.

To keep adding photos, click on Add a photo and repeat the process.

Are we crazy? Ha! Maybe. But we truly believe it's a better format and once the $&*# bugs are fixed, it will be so much easier to use.

When will everything be fixed? We don't know for sure. It will be a gradual process. But believe me, we want it done even faster than you do. People here are working around the clock. I'm not an IT person, and to tell you the truth, some of these seem like "easy 10-minute fixes" to me, but after much pestering, I'm told that they're complicated. Please, bear with us. The system that is set up now, is pretty great. It does have some kinks, but it's useable and we think you'll start to love it.

Feel free to post new questions as comments and I will try to answer them -- or get someone to answer them throughout the day.

Thanks for being patient you guys!!

Posted by The Nest Editors

Comments

re: Community Q&A

Thanks so much for posting this!  I admit I am one who is not thrilled with the new set up, but havent had time to really dig into it and figure things out.  Sounds like it has the potential to be really neat.

Have a lovely day!

Posted by softthunder    Thursday, March 15, 2007 1:14 PM


re: Community Q&A

I can't say I am in love with the new format.  To me it is extremely hard to navigate and takes too many clicks to put people into the friends section.  I am not sure I will keep my blog here once you change the format.  Sorry.  

Posted by LillyGrrl    Thursday, March 15, 2007 8:30 PM


re: Community Q&A

It gets really frustrating to try and get on a board just to get constant error messages.  This happens during all hours of the day not just "prime time" hours.  I am so glad that I'm done with my wedding, I'd go crazy and just never come back here.  As it is I am getting frustrated just trying to help a friend plan her wedding.  I can't get any ideas on here because I can't ever get on, it gives me the standard "Due to high traffic on The Knot Message Boards, we are currently having trouble pulling up the page you have requested. Please try again later.

-- The Knot Team"

Hopefully this will be fixed because it is a CONSTANT problem.  Once in a while I could understand.  I even tried to leave feedback in the appropriate spot for the "knot team" and I got the same message.  FRustrating!!!!!!!

Posted by Natalya    Friday, March 16, 2007 10:23 AM


re: Community Q&A

By the way, I should say that I only have this problem at the KNOT not the NEST.  I got here through the knot webpage.  Loving the nest!!  keep up the good work there.

Posted by Natalya    Friday, March 16, 2007 10:30 AM


re: Community Q&A

Any chance you could help me update my ID? It keeps coming up as "Leescaddie" - a name I used once to post on the boards - instead of "Trish J" - how everybody here knows me. It's the one thing the system won't let me edit, and it's driving me nuts. I haven't posted, because no one can find me and no one would read it. Please e-mail me at trigalvin@yahoo.com with help.

Thanks.

Posted by Leescaddie    Friday, March 16, 2007 1:40 PM


re: Community Q&A

Ok, I complained before, but the squeaky wheel, and all.

I do not dislike the new setup.  HOWEVER I am getting a lot of the errors that another girl mentioned.  And my blog shows old posts, the last one it shows if Feb 24, and I have been posting regularly.  Also, I complained before that my recent message board posts still show old posts from last YEAR where I was having my miscarriage, and I don't care to have to see them every time.  I'd like to get rid of them, and out of desperation (I was told it would be fixed and it is NOT) decided to just delete them, but apparantly they're too old to delete or something because I get the "due to high traffic" error that seems to be a general error nowadays.

I'd love to not be reminded that the only baby we've ever managed to CREATE is DEAD.  ANYTHING will do....old posts dropping off, a way to delete them, or a way to not see certain content.  I don't CARE.  But I'm tired of seeing it, especially since it's the anniversary of us finding out we were pregnant with Kam tomorrow.

PLEASE do something about this.  I know that last time I posted about this, another girl noted the same issue with her miscarriage posts.

Posted by JessPond    Friday, March 16, 2007 7:02 PM


re: Community Q&A

ALSO, it would be better if we could have our old blogs retain their look.  A lot of us worked hard on them, and some of us have special reminders, like of our babies we've lost, or other important dates.

Jess Pond

Posted by JessPond    Friday, March 16, 2007 7:03 PM


re: Community Q&A

Hey guys -- I am working with Community about these problems you mentioned. The tickers and creative decorations you added to your original blogs were supposed to carry over. We don't know why they didn't and hope to fix the situation.

As for the username, I have sent that to Community but the problem is that your blogger name and nestname are different. For security reasons (and for limiting spam) we are making sure that each blog is attached to a NestName. Since the system didn't know your Blog Name, it refers to what it knows. Unfortunately, I don't think that can be fixed (another security reason of not having people constantly change their usernames and pose as different ppl). There are a few otions: Creating a new account in your intro and linking to your old account so everyone knows you are the same person. OR writing in your intro that you are Trish J.

Error Pages: I'm not getting those. Knot Jen said she's been getting a few today. It must be because the IT dept is doing some work on the site today. It stinks, and is so frustrating, I know. I hope you will bear with us. Once the kinks are out  of the system, it will be much better.

Posted by Nest Katie    Monday, March 19, 2007 11:42 AM


re: Community Q&A

Hey there!  I have set my blog options to "friends only", however, I can log off and still access my blog! (not to mention that it was put on the front page this week)  Is this something we are still waiting on?  Or have I done it wrong?

Posted by kassiejd    Monday, March 19, 2007 4:58 PM


re: Community Q&A

I'll find out.

Posted by The Nest Editors    Monday, March 19, 2007 5:33 PM


re: Community Q&A

So, I've been looking around, and it appears as if the blogs are private when you click on the users picture, for example, if they left a comment on someone's blog.  However, when we update our blog, it is listed in the recently updated, and can be viewed.  Will it stay like this?  Or will it eventually become completely private?  Thanks for checking on this for me!

Posted by kassiejd    Wednesday, March 21, 2007 4:44 PM


re: Community Q&A

I'm sure that you have seen that many of the regular Nesties have left due to the format change.  I am trying to stick it out but am becoming increasingly frustrated.  How long is it going to take to have my old posts transferred over?  And, how long until the Knot and the Nest boards are separated.  And are you going to do anything about the flamers?  Finally, how do I post links on my blog so I can keep up with all my friends who have left.  If I can't have links on my new blog, I will be forced to leave, too.  Please help us people who are trying to stay loyal!

Posted by K.M.T.    Tuesday, March 27, 2007 10:21 AM


re: Community Q&A

Ok, so I cannot find any other way to contact you guys!  Is there some sort of email the editors option somewhere I'm not seeing?  Anyway, I'm getting a little frustrated with the fact that my blog is STILL NOT COMPLETELY PRIVATE.  Not only is it showing up when I update on the recently updated page, one of my blogs has been featured in a sidebar.  I'm getting really fed up, and am thisclose to leaving.  Please, tell me if this is how things are going to stay or if this is just a bug in the system that will eventually be fixed.  

Posted by kassiejd    Tuesday, April 03, 2007 10:28 AM


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