That's funny about the clothes being all twisted together because I had that problem much more with the top loader than I ever do with the front loader. In fact, I cant recall ever having to untwist anything from the front loader.
And having to lean down to get stuff out? I had 20x more of an issue with the top loader than with the front loader. We do have the pedestals on ours but I think it's much easier to get things out of the front loader than the top loader. To each their own, that's why they make different models!!
As for the expense of the HE detergent....honestly never noticed it because 1) we were already using a detergent that could be used for both and 2) I use MUCH less now with our front loader so it negates any added cost.